Support



Day-2 Support

Contact Phone Number: 800.535.5409
Contact Email: Day2@msncomm.com

What is Day-2 Support?
As a Cisco-Certified Gold Partner, we strive to help you optimize your network investment by adopting the lifecycle services approach utilized by Cisco. By offering end-to-end support spanning every stage of the network lifecycle, we focus on the "operate" phase of the lifecycle and offer services that help to maintain operational efficiency and improve productivity.

In addition, we offer focused technical support that provides you with individual attention and technical support from MSN Cisco-certified engineers and technical staff members. This highly-experienced team will be intimately familiar with your network infrastructure to speed network restoration time and will help you to continuously improve your operational efficiency and network productivity.

Sales Support

Inside Sales:
Dan Plank
Phone: 800.535.5409
Email: insidesales@msncomm.com

Outside Sales:
Phone: 800.535.5409
Email: sales@msncomm.com

Credit Application Considering doing business with MSN? If so, you may download a credit application, and then fax it to us at 303.347.8335.

Technical Support

Who do I call if I have a technical question?
Please contact Cisco TAC or MSN Day-2 Support for technical assistance. Refer to the contact phone numbers below...

Cisco TAC
Phone: 800.553.2447
Website: http://tools.cisco.com/ServiceRequestTool/create/launch.do

MSN Communcations Day-2 Support
Phone: 800-535-5409
Email: Day2@msncomm.com

Technical Documentation
LOA - Circuit